Internet Services

E-Mail Hosting

E-mail is hosted at NexLAN includes built-in Instant AntiSpam as well as multiple layers of AntiVirus protection.  Running in-house on Dell servers running Microsoft Windows 2003 Server, your e-mail is safe, secure, and reliably delivered.  We support SMTP and POP3 for your domain and also provide WebMail, allowing access to your e-mail from any web browser anywhere in the world.

What about spam?

Spam is a universal problem.  We will never claim to have the "silver bullet" for keeping spam out of your Inbox, because there simply isn't one.  We do, however, offer many layers of spam protection, and because our hosting clients are only businesses, we can offer processes tailored to meet your unique business needs.  Learn more about our anti-spam options <here>.


FAQ: How to get the most out of your e-mail

Still have questions?  Subscribe to NexLAN's ISP NewsLine by emailing newsletter@nexlan.com.  In the meantime, browse our NewsLine archives.

Out of the Office?

You probably know that if you are headed out of the office for an extended period of time and unable to access your email, you can set a "responder" to manage your Inbox and automatically respond to incoming messages. 

By adjusting a few settings, you can notify senders that you won't be answering your email immediately.

To access the responder:

  • Login to NexLAN webmail at http://webmail.nexlan.net.

  • Choose "Settings" from the top navigation bar, then choose "Auto Responder" at the left.

  • On the page that appears, type the message to be sent in the text box at the top. 

Set it and forget it
There are three methods of accessing your NexLAN e-mail: using Outlook, Outlook Express, and WebMail.  In addition to the many features of the two desktop solutions (Outlook and Outlook Express), they also allow you to enter your password once during setup, then forget it completely.  As long as the password is saved on your computer, you shouldn't have to enter it again!

Forgot it?
But what happens when you are in the Bahamas and need to access your WebMail?  What if you change or upgrade your machine and need to setup your mail client again?

As an added layer of security, we at NexLAN cannot retrieve your password.  Once we enter it in the mail server, it appears as a series of asterisks.  The good news is that we can reset it in seconds.  If you need your password and have been racking your brain for hours, just give us a call.  We'll gladly reset it for you.

Change it yourself
It's also good idea to change your password periodically.  We are happy to do this for you over the phone, but you can also do it yourself through the WebMail interface.

  • Logon to http://webmail.nexlan.net with your full email address as your username.

  • In the top WebMail toolbar, click Settings.  Then select Accounts from menu at the left.

  • Be sure that your account is highlighted in the box on the left.  (It will most likely be the only account listed and will appear in the form of: yourdomain.com/you@yourdomain.com.)

  • Click Modify directly above your account. 

  • Enter your new password in the boxes on the right and click Save. 

Accessing Your Messages

There are three basic options for accessing your NexLAN email account: through Outlook, Outlook Express, and WebMail.

  • Outlook: Using Outlook to read and send mail from your desktop takes a little bit of setup.  We are happy to walk you through the process over the phone, but you can also "be your own expert" with this downloadable step-by-step guide, also available from our website.
  • Outlook Express:  The process to set up Outlook Express to send and receive messages from your NexLAN account is nearly identical to that of Outlook.  We've developed a similar downloadable guide, as well as a page on our website.
  • WebMail: Did you realize that if you're vacationing in Jamaica and can get to an Internet Cafe, you can check your NexLAN email?  Our WebMail makes your messages accessible from anywhere in the world.  Visit http://webmail.nexlan.net and login with your full email address and password.

New Users

When you add someone to your staff, it's likely that they'll need an email account.  Email nexlan@nexlan.com or call our office at 217.431.7236 with the requested username and password and we'll gladly provide you with a new account in moments.


 

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