April 28, 2008

 

> Webmail Upgrade Notice


> New Webmail Interface Documentation


NexLAN, LLC

www.nexlan.com
nexlan@nexlan.com

217.431.7236
877.2NEXLAN
Fx: 217.477.5731

 

Webmail Update Tuesday April 29, 2008 at 7:00 pm CDT

 

Dear ISP Clients:

 

This Tuesday evening at 7pm CDT we will be upgrading the webmail interface to our online mail hosting at http://webmail.nexlan.net to allow you easier access to your Challenge Response Queues and to edit entries on your Whitelist and Blacklist.

 

The outage is expected to last less than 15 minutes, and during this small window you will not be able to access the webmail interface.  Operation of desktop e-mail clients, such as Outlook and Outlook Express, will be unaffected and there will be no loss of incoming mail.

 

This upgrade does not require any configuration changes on your end, but if you have any questions please don't hesitate to contact us!

 

Below is documentation on the new webmail look/feel.  Please make sure everyone in your office who uses the webmail interface receives  this information.  You may also click here for a PDF copy of the document.

 

Regards,

 

Kevin E. Stroud

NexLAN, LLC

http://www.nexlan.com

 


Merak Webmail Interface

If you currently use the Webmail interface you will soon be seeing a different look upon logging in.  The new interface is packed with new functionality and ease of use.  The way you send, reply and delete e-mails is just like you would in Outlook or Outlook Express. 

Some things have changed in this new version.  For example setting your Auto Responder, Changing Your Password, viewing your Challenge Response Queue and viewing/adding/editing/deleting in your address book has changed.  This document will explain all the changes in the application.

Below is a print screen of what the login screen looks like with the new interface.  You can select if you would like the program to remember your Username, Auto Login, Username and Password or Always Ask.  We recommend you either use the Username or Always Ask option.  This will prevent anyone who accesses your computer from checking your e-mail by logging in as you.

Your user name and password are the same as they were in the previous webmail interface.  After you have logged into webmail you will see the below screen.  As you can see you are now able to view “Filters” and “Quarantine” from the main screen.  If your domain has not opted into Challenge Response then you will not see the “Quarantine” option.

 

Filters

If you click on the “+” next to the word “Filters” you will be able to see your blacklist and whitelist. 

 One of the new features that make the new Webmail so nice is the ability to see who is on your blacklist and your whitelist.  A blacklist is a list of e-mail addresses that you are not accepting e-mail from.  A whitelist is a list of e-mail addresses that you are accepting e-mail from.  For an e-mail address to be on your whitelist you have already sent an e-mail to the address or the person sending the e-mail received a challenge response message and responded to it.  

 Viewing Challenge Response Queue

To view the messages in your Challenge Response Queue please click on <Quarantine> and if you have any messages in your queue you will see something similar to the below screen.

You can take specific actions on each message.  The actions you can take are the same ones that appear in your Quarantine Response E-mails each morning. 

  1. <Deliver> the message will be delivered to your in box only
  2. <Whitelist> the message will be delivered to your in box AND the e-mail address will be added to your Whitelist.  All further e-mails from this address will go straight to your in box.
  3. <Blacklist> the message will be deleted and the e-mail address will be added to your blacklist and all future messages will be rejected
  4. <Delete> only deletes the message out of your queue
  5. <Search> you can search by sender, subject, owner and/or domain to find a specific message that might be quarantined

Setting Auto Responder

To set your Out Of Office Assistant (Auto Responder) please follow the below steps. 

  1. <Tools><Options>
  2. <AutoResponder> tab
  3. <Select <Mode> (Select either respond once or respond always.  When selecting respond once your auto response will be sent to the person one time only, if they send you another e-mail they will not receive another message.  When selecting respond always every time someone sends you an e-mail they will receive the message)
  4. Leave the Respond again after (Days) set to 0
  5. Enter your information into the From, Subject and  Text box as you would like the information to appear
  6. Check the box “Respond only messages sent to my email addresses”
  7. Select your date range by entering your dates in the Respond Only if Between boxes
  8. <OK>

Disabling Auto Responder
  1. <Tools><Options>
  2. <AutoResponder> tab
  3. Change the <Mode> to disabled
  4. <OK>

Changing Password
  1. <Tools> <Accounts>
  2. Enter old password <tab>
  3. Enter new password <tab>
  4. Confirm new password <tab>
  5. <OK>

Viewing Address Book

    1.  <Contacts> on the left hand side of the screen

 Adding a Contact to the Address Book 

  1. <New>
  2. <Contact>
  3. Enter all necessary information
  4. <OK>

 Deleting a Contact in Address Book

  1. Click and highlight the name of the contact to delete
  2. <Right Click>
  3. <Delete>
  4. <OK> to confirm delete

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