

February 8, 2007 > Check your Challenge Response pending queue > We've gone gold! > Keep Word from mistakenly changing what you type >Keeping an eye on spyware NexLAN, LLC www.nexlan.com nexlan@nexlan.com 217.431.7236 877.2NEXLAN Fx: 217.477.5731	Check your Challenge Response pending queue Dear ISP Clients; We've had an increasing number of domains sign up for our spam-combating Challenge Response program and are pleased to report that every one of them have seen a dramatic decrease in the amount of spam delivered to their users' Inboxes. However, with the Challenge Response program comes the risk of a "false positive." A message from a legitimate sender may be viewed as spam by the e-mail server and issued a Challenge Response message. The good news is that the sender has three days to click the link and verify that they sent a valid message. But if you're waiting for a message from someone and it hasn't hit your Inbox, you may want to check your pending Challenge Response queue. Login to webmail and click the Settings button in the top toolbar, then choose Challenge Response. If you see an address that is clearly spam and not a legitimate sender, you can instantly reject their pending challenge response and add them to your blacklist. If you see a valid sender in your queue who hasn't yet clicked the challenge response link, you can save them the trouble and mark their pending response as accepted. The associated message will then be delivered to your Inbox. Remember, your entire domain must opt-in to use the Challenge Response program. If you're still struggling with spam, give us a call. We'll discuss the pros and cons of the program to determine what's best for you. Regards, Kevin E. Stroud NexLAN, LLC http://www.nexlan.com We've gone gold! Now in our tenth year of business, we have achieved Microsoft’s highest honor – Gold Certified Partner – with specialties in Networking and Data Management. To become Gold Certified, partners must pass the highest level of requirements from Microsoft and demonstrate the most robust, efficient, and scalable implementation of Microsoft technologies in demonstrated enterprise customer deployments. In addition to enjoying the increasingly elite recognition (and the fancy plaque that's sure to follow), becoming Gold Certified will further strengthen our partnership with Microsoft. As a Gold Certified Partner, we will enjoy premiere access to training on the newest technologies, direct lines of communication and support with Microsoft technicians and developers, and top-level notification of security updates. All of this means that we're better equipped to serve you - no matter the size, armed with the knowledge, skills, and commitment to help *implement technology solutions that match your exact business needs. Keep Word from mistakenly changing what you type* Word can be very handy for correcting mistakes--but sometimes what Word perceives as an error is actually an intentional keystroke. Mary Ann Richardson explains how to keep Word from automatically correcting keystrokes that aren't missteps in this article. Keeping an eye on spyware Spyware may be old news, but it's still relevant--and becoming more pervasively dangerous than ever. In these two white papers from Webroot Software, learn about the latest in malware incidents and effects, and then download Webroot's Enterprise Spy Audit for a real-life snapshot of your networks' possible vulnerabilities. Subscription Information If there's someone in your office who would like to receive this NewsLine, please email us at newsletter@nexlan.com. In the meantime, browse our archives for past issues. If you have received this NewsLine in error or would like to unsubscribe, email us at newsletter@nexlan.com.